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Troubleshooting
Documentation → Troubleshooting
Common Issues
❓ Plugin shows "License Invalid"Check you copied the full key with no extra spaces. Try deactivating and reactivating. If on a new domain, deactivate from the old domain first.
❓ White screen after activatingEnable WordPress debug mode to see the error. Common causes: PHP version below 7.4, or conflict with another plugin.
❓ Shortcode shows as textUse a Shortcode block in Gutenberg or a Shortcode widget in Elementor.
❓ Updates not appearingLicense key must be active. Check plugin settings. Also verify your PHP version is 7.4+.
❓ Checkout page blankThe TapPlaza Payments plugin must be installed and activated.
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